Privacy Policy

Who we are

Effective Date: 08/10/2023
Last Updated: 11/10/2025

Welcome to Blezra.com (“Blezra”, “we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make use of our multivendor eCommerce platform.

By using Blezra.com, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect information from you when you register, place an order, list products, interact with the site, or contact us.

1.1 Personal Information

When you create an account, make a purchase, or register as a vendor, we may collect:

Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information (processed securely through third-party gateways)
Identification Documents (for vendor verification)

1.2 Non-Personal Information

We may automatically collect:

Browser type, device type, and operating system
IP address and location data
Pages visited, time spent, and referring URLs
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

Create and manage your account
Process and fulfill your orders
Enable communication between buyers and sellers
Verify vendor identities and prevent fraudulent activities
Improve our services, user experience, and website performance
Send marketing or promotional messages (only if you consent)
Comply with legal obligations and resolve disputes

3. Sharing and Disclosure of Information

We value your trust and will never sell your personal information. However, we may share your data with:

Vendors: To complete your orders and handle deliveries.
Service Providers: Payment processors, logistics companies, and analytics providers that help operate our business.
Legal Authorities: When required by law or to protect Blezra’s rights, safety, or property.
Business Transfers: If Blezra merges, acquires, or is acquired by another entity, user data may be part of the transferred assets.

All third parties handling your data are required to use it only for the purpose intended and maintain strong data protection measures.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

Remember your login and shopping preferences
Analyze site traffic and user behavior
Deliver personalized content and offers

You can control cookie preferences in your browser settings, but disabling cookies may affect some features of the site.

5. Your Data Protection Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Withdraw consent for marketing communications
Object to or restrict data processing
Request data portability
Lodge a complaint with your local data protection authority

To exercise these rights, contact us at support@blezra.com.

6. Data Retention

We retain your information as long as necessary to:

Provide services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements

When no longer needed, your data will be securely deleted or anonymized.

7. Data Security

We use industry-standard security measures to protect your data, including:

SSL encryption for data transmission
Secure cloud storage
Two-factor authentication for vendors and admins
Regular security audits and restricted data access

While we take every precaution, no system is 100% secure. You are encouraged to protect your account with a strong password and avoid sharing your login details.

8. Children’s Privacy

Blezra.com is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a child’s information has been collected, we will promptly delete it.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing any personal information.

10. International Data Transfers

If you are accessing Blezra.com from outside our primary operating country, please note that your information may be transferred to and processed in countries that may have different data protection laws. We ensure all such transfers comply with applicable legal standards.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised “Last Updated” date. We encourage you to review this page regularly.